Person-Centred Care and Health Literacy

This website will provide links to ADEA developed person-centred and health literacy resources as well as links to relevant external resources.

Download the Person-Centred Care Toolkit Here

Person-centred care needs to become the norm and part of everyday practice. The ADEA Person-Centred Care Toolkit acts as a quality improvement tool that is evidence based, practical, achievable and relevant.

Please fill in your details below and click on the version of the Toolkit you wish to download.
Please note, we will not give out your personal information to anyone.

Person-Centred Care

The Australian Commission on Safety and Quality in Health Care (ACSQHC) has defined person-centred care: Patient or consumer centred care is health care that is respectful of, and responsive to, the preferences, needs and values of patients and consumers.

Health Literacy

The Australian Commission on Safety and Quality in Health Care (ACSQHC) define health literacy as the knowledge, motivation, skills and capacity of a person to access, understand, appraise and apply information to make effective decisions.

Health Professionals

This person-centred care website provides health professionals with tools on the principles and recommendations of person-centred care, to optiomize self-management education, care and support provided to people with diabetes in their practice.


As a consumer, it is your right to receive personalised, informative and easy to understand care and advice from health professionals. Here you will find information on why person-centred care and health literacy are important aspects of your healthcare as well as information and resources to support you in your healthcare journey.